Before an Advertiser can launch an ad campaign, a budget needs to be allocated to that Advertiser account. Only Partner Admin or System Admin has the permission to allocate budget. More information about users roles and permissions can be found here.
How to Allocate Budget to An Advertiser Account?
1. Log in to XPO ARENA, go to Billing and select Add Account Credits.
2. Select the Advertiser Account that you would like to add credits.
3. Select the Admin who makes this budget allocation request under Ordered By. Enter the desired top-up Amount, and type in Remarks (if any). Click Confirm to proceed.